Refund Policy

Customer satisfaction and positive long-term relationships are our primary goals. We want you to build your e-commerce platform with confidence, which is why we offer a straightforward, customer-friendly refund policy.

Our 14-Day "No Questions Asked" Guarantee

If you purchase our software and decide it simply isn't the right fit for your project, you are fully protected. Our policy is truly "no questions asked." Just let us know within the first 14 calendar days of your purchase, and we will promptly process a full refund.

(While never required for a refund, we always welcome your feedback so we can continue making our plugins better with each release!)

Subscription Renewals

We believe in fairness. If your annual subscription automatically renews and you no longer need the plugin, this same policy applies. Simply reach out within 14 days of your renewal date, and we will gladly refund the renewal charge.

Experiencing Technical Issues?

If you are considering a refund because you are running into a technical difficulty or a conflict with your theme, we highly encourage you to contact our support team first. Our developers are hands-on and can resolve the issue for you in almost all cases.

Beyond the 14-Day Window

Because our plugins are digital software, we do not issue refunds once 15 days have passed since the original purchase or renewal date. We highly encourage you to install and test the plugin thoroughly within your first two weeks to ensure it meets your exact business needs.