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Customer satisfaction and positive long-term relationships are our primary goal here at WebWizards. That is why we have established a straightforward, customer-friendly, refund policy.
If you are experiencing technical difficulties with any plugin, please make sure to first contact our support team as they are able to resolve issues in almost all cases.
However, if you feel that the product just doesn’t work for you, you can request a refund. As our plugins are digital non-revokable products, we issue refunds only within the first 15 days after purchase. In case you decide to use this option, please provide us with feedback as it is vital for us to make our plugins better with each release.
We do not issue refunds when 15 days after the purchase have passed.
Refunds do not apply to upgrades or renewals.
Please note that it is the customer’s responsibility to understand these terms upon purchasing products from us.