Frequently Asked Questions
Will the product stop working if I don’t renew my subscription?
The product will remain functional, and neither you or your customers will lose any data. You will however not be able to receive new plugin updates and will not be able to access the support system.
Can I purchase without subscribing?
Yes, you can either purchase a subscription and cancel it after purchasing, OR you can purchase one of our lifetime products. Lifetime products include lifetime updates and lifetime support. To switch between lifetime and annual plans, you can click on the following
switch on each product page.
Can I add my VAT number to pay without VAT? Can I get an invoice?
Yes, you can purchase VAT free by adding your company's information, and you will receive an invoice after purchasing. Please read here for information on
how to add your company details during checkout.
I just purchased! How can I download my purchase?
To download your purchase, simply head over to the
Downloads & Licenses page.
I would like to test things first. Can I get a trial or demo?
When you purchase one of our plugins, you receive and can download the full unencrypted code. Because of that, we are not able to offer trials. However, we offer a 14-day money back guarantee on all purchases. This is a no-questions-asked refund policy. If for any reason you decide the plugin will not work for your project, just let us know and we will provide a quick refund.
You should also know that we have full online demos for all plugins, as well as free (limited) plugins for
B2BKing and
MarketKing.
I have a different question
For any other question, please click here to
open a pre-sales ticket with us.